Your data is safe with us
Privacy policy
Data controller
We are the data controller for the processing of the personal data that we process about our customers (Families) and business partners. You can find our contact details below.
CASA12 A/S
Kalundborgvej 46
4300 Holbæk
CVR no.: 44635763
If you have any questions about the processing of your personal data, you can contact us via databeskyttelsesansvarlige@casa12.dk.
Processing activities
As data controller cf. GDPR, we have the following processing activities:
Visit
When you visit our website, we use cookies for the website to function, which you can read more about in our cookie policy.
Communication with you
When you have questions about our site or want to hear more about our concept, you can contact us via
Contact form: Contact Us
Email: info@casa12.dk
Mail: Kalundborgvej 46, 4300 Holbæk
Phone: +45 77 101 101
Through this, we will process your personal data so that we can enter into a dialog with you, e.g. answer questions about our concept, prices, etc. We only process the information you provide us with in connection with our communication.
We will typically process the following general data: name, email, phone number.
We will delete our communication with you when it is clear whether you want our services or not.
Should a need to store your personal data for a longer period of time arise in a specific case, this may be the case.
Customers
We need to communicate with you to ensure that the service is delivered correctly.
Through this, we can process information about name, address, services, special agreements and the like.
The legal basis for processing this personal data is Article 6(1)(b) of the GDPR.
Once the service has been delivered and any outstanding issues have been resolved, we will immediately delete the personal data.
Newsletter
We have a newsletter that is voluntary to sign up for – and you can always unsubscribe again.
The purpose of the newsletter is to send subscribers emails with new information from CASA12 or associations, which may include new content on the website, advertising about our services.
We will only send you emails if you have given your active consent to this. This initially requires you to enter your email address, which we will then send an email to so that you can confirm your subscription. In this way, we ensure that you have actually signed up for the newsletter yourself, i.e. given active consent.
We will process your personal data as long as you are still subscribed to the newsletter. If you unsubscribe from the newsletter, we will also stop sending it to you. If we have not sent you a newsletter for 1 year, your consent will lapse as a result of our inaction.
If you unsubscribe from the newsletter, we will store your previous consent for 2 years after it was last used due to limitation requirements, cf. Consumer Ombudsman’s spam guidance section 11.3.
Bookkeeping
We must save all accounting documents in accordance with the Bookkeeping Act.
This means that we store invoices and similar documents for accounting purposes.
This may include general personal data such as name, address, service description.
We keep this information for a minimum of 5 years after the current financial year has ended.
Job applications
We are happy to receive job applications in order to assess whether they match a hiring need in our company.
If you have sent an unsolicited application, we will assess whether your application is relevant and then delete your information again if there is no match.
If you have submitted an application for an advertised job, we will dispose of your application in case you are not hired and immediately after the right candidate has been found for the job.
If you are part of a recruitment process and/or hired for the job, we will provide you with separate information about how we process your personal data in this connection.
Data processors
Few can do everything themselves, and the same goes for us. We therefore have partners and use suppliers, some of whom may be data processors.
External suppliers can for example provide systems to organize our work, services, consulting, IT hosting or marketing.
It is our responsibility to ensure that your personal data is processed properly. That is why we set high standards for our partners, and our partners must guarantee that your personal data is protected.
We therefore enter into agreements with companies (data processors) that handle personal data on our behalf to increase the security of your personal data.
Disclosure of personal data
We do not disclose your personal data to third parties.
Profiling and automated decisions
We do not perform profiling or automated decisions.
Third country transfers
There may be certain cases where we transfer personal data to recipients outside the EU and EEA. This may be the case for some of our data processors (such as IT suppliers). We always enter into standard contractual clauses approved by the EU Commission with the recipient before we transfer the personal data.
Processing security
We keep the processing of personal data secure by implementing appropriate technical and organizational measures.
We have made risk assessments of our processing of personal data and have subsequently implemented appropriate technical and organizational measures to increase processing security.
One of our most important measures is to keep employees up to date on GDPR through ongoing awareness training, GDPR courses, and by reviewing our GDPR procedures with employees.
Your rights
You have a number of rights under the General Data Protection Regulation in relation to our processing of information about you.
If you want to exercise your rights, please contact us so we can help you with this.
Right to see information (right of access)
You have the right to access the information we process about you and a number of additional information.
Right to rectification (correction)
You have the right to have incorrect information about yourself corrected.
Right to erasure
In special cases, you have the right to have data about you erased before the time of our general general erasure occurs.
Right to restriction of processing
In certain cases, you have the right to have the processing of your personal data restricted.
If you have the right to have the processing restricted, we may in future only process the data – except for storage – with your consent, or for the establishment, exercise or defense of legal claims, or to protect a person or important public interests.
Right to object
In certain cases, you have the right to object to our otherwise lawful processing of your personal data.
You can also object to the processing of your data for direct marketing purposes.
Right to transmit data (data portability)
In certain cases, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have this personal data transferred from one data controller to another.
You can read more about your rights in the Danish Data Protection Agency’s guide on data subject rights, which you can find at www.datatilsynet.dk.
Withdrawal of consent
When our processing of your personal data is based on your consent, you have the right to withdraw your consent.
Complaint to the Danish Data Protection Agency
You have the right to file a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
You can find the Danish Data Protection Agency here: